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Customer Service Specialist
Job Responsibilities
  • Be responsible for agency contracts and training.
  • Take charge of the control and management of transportation processes.
  • Handle data statistics and other payment and collection work.
  • Be in charge of the establishment of the new GSA system.
Job Qualifications
  • Bachelor's degree or above, majoring in Logistics Management, International Trade, Business English or other related majors.
  • More than 2 years of work experience in international freight forwarding, customer service or operation of the freight department of airlines, or other related positions.
  • Familiar with international air freight operation processes and booking procedures, and master the Dangerous Goods Regulations (DGR).
  • Strong sense of responsibility, with good communication and coordination skills, as well as pressure resistance and adaptability.
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Administrative Specialist
Job Responsibilities
  • Be responsible for the maintenance of the company's office environment, overall management of office supplies and management of the company's fixed assets.
  • Take charge of employee attendance management and welfare-related matters.
  • Undertake the reception work for visiting personnel, as well as the organization of company meetings and activities.
  • Be responsible for contacting external units such as property management companies, cleaning companies and suppliers, and coordinate the handling of qualification-related matters.
  • Complete other temporary administrative work assigned by superiors and cooperate with cross-departmental administrative support needs.
Job Qualifications
  • College degree or above, majoring in administration management, human resources management, business administration or other related majors;
  • More than 2 years of relevant administrative work experience, familiar with administrative office processes and logistics management;
  • Possess good communication and coordination skills, overall planning and execution capabilities, service awareness and sense of responsibility
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Audit Specialist
Job Responsibilities
  • Responsible for reviewing all links of the company's business processes, such as waybill information and work orders.
  • Responsible for calculating accounts receivable and payable based on the business base price.
  • Responsible for updating and maintaining data in the business system.
  • Responsible for business data statistics and analysis.
  • Cooperate with supervisors to optimize audit processes, revise audit standards, establish a complete quality control system, and improve audit efficiency and service quality.
  • Complete other tasks assigned by the department head.
Job Qualifications
  • College diploma or above.
  • Experience in customer service positions in the freight forwarding industry is preferred.
  • Strong organization and coordination skills, communication skills, and written expression skills.
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